Messages

Funnel

Funnel is one of the menus in NoBox.AI used to categorize the stages of marketing and support processes.

Funnel Menu Overview

Add Funnel

To create funnel data, please click the [Funnel] menu ➔ [Add Funnel].
The [Add Funnel] dialog will appear, then enter the funnel name in the dialog.

Add New Funnel Interface

After you have entered the funnel name in the dialog above, click [Save] to store the data.

Edit and Delete Funnel Data

To edit a funnel data, please select the data you want to edit. Make your changes and click [Save] to save them.
To delete a funnel data, select the funnel data you want to delete, then click [Delete]. A confirmation dialog will appear asking whether you want to delete the data. Click [Yes] to proceed or [No] to cancel.

How to Use Funnel

1. Open the [Inbox] menu, then select one of the available conversations.

2. Click the [ Information ] icon to display the chat details.
Click the Funnel section to view previously created funnel data or add a new funnel.

3. Select one of the available funnel data.

Selecting Funnel Stages

If you encounter any issues or difficulties related to NoBox.AI,
please contact us via Support Ticket.