Overview
NoBox.Ai is an artificial intelligence (AI) application designed to improve the quality of marketing and customer service for educational institutions, businesses, and government organizations.
NoBox helps collect and manage data, broadcast messages, and handle multi-platform chats, powered by an intelligent chatbot that operates 24/7 throughout the year.
NoBox.Ai Modules and Advantages
The modules available in NoBox.Ai include Messages, CRM, Forms, Promotions, Contacts, Account, AI Agents, Subscription, Billing, and Settings.
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Messages
A module used to assist customer service teams in handling customer chats and managing messages generated from broadcast campaigns. -
CRM
A module used to manage customer interactions, create service- and sales-related information, and improve operational efficiency. -
Forms
A module used to input and collect data efficiently. -
Promotions
A module designed to run promotions easily and efficiently to targeted audiences, integrated with various channels such as WhatsApp, Telegram, Shopee, and more. -
Contacts
A module used to manage promotional target data such as names, phone numbers, email addresses, and other contact details. -
Account
A module used to manage account data and NoBox.Ai tools. -
AI Agents
A module that enables intelligent automation using AI-powered agents to assist in customer interactions. -
Human Agents
A module for managing human customer service agents and their activities. -
Subscription
A module for managing subscription plans and service packages. -
Billing
A module for managing billing, invoices, and payment history. -
Settings
The configuration module of NoBox.Ai, which is divided into several sections:- User Profile
Contains personal information and settings for date format, time format, and number format. - Business Profile
Contains company information, company members, and business working hours settings. - File Manager
- Custom Inputs
- Contact Tools
- User Profile
NoBox.Ai offers various advantages from multiple perspectives. These advantages are summarized in the table below:
| No | Advantages | Description |
|---|---|---|
| Interface | ||
| 1 | Role-Based Menu | Different menus for Supervisors and Agents |
| 2 | Data Tracking | Easy data tracking directly from the interface |
| 3 | Flexible Data Display | Customizable data views based on user needs |
| 4 | Theme Options | Two theme options that can be switched according to preference |
| Security | ||
| 1 | Role-Based User Access | Access permissions are configured based on user roles |
| Integration with Other Applications | ||
| 1 | Import Contacts from Multiple File Formats | Import contacts from Excel and CSV files |
| 2 | Export Contacts | Export contacts in Google Contacts format |
If you experience any issues or difficulties related to NoBox.Ai, please contact us through the
Support Ticket.